Privacy Policy

🔐 Privacy Policy – Suraxmi

At Suraxmi, we value the privacy of our customers and are committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and how we keep it secure.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

👤 Your name
📱 Contact number
📧 Email address
📦 Shipping and billing address
💳 Payment details (processed securely via trusted gateways)
📈 Browsing behavior and website usage (via cookies or analytics)

2. How We Use Your Information

We use your data to:

Process and fulfill your orders
Provide customer service and support
Send order updates and confirmations
Improve our website and services
Share promotional offers (only if you opt in)

We do not sell, rent, or trade your personal information to third parties.

3. Payment Security

We use secure payment gateways to process all online transactions. Suraxmi does not store any credit/debit card details on our servers.

4. Cookies & Tracking

Our website may use cookies to:

Enhance user experience
Track website performance
Analyze user behavior (e.g., via Google Analytics)

You can choose to disable cookies in your browser settings if you prefer.

5. Third-Party Services

We may share limited information with trusted third-party service providers (e.g., shipping companies or payment processors) solely to complete your orders or improve service. These parties are bound by confidentiality agreements.

6. Data Retention

We retain your data as long as necessary to fulfill orders and comply with legal obligations. You may request deletion of your data by contacting us directly.